Company
ICE Western Sales Ltd is a part of ICE Manufacturing, a known and trusted long term provider of HVAC equipment and services. ICE is a top manufacturer of high end Industrial Commercial, Make-Up Air, Heating and Cooling Equipment.
ICE Western is committed to customer service, safety, as well innovation of our products.

Duties & Responsibilities:
• Troubleshoot ICE heating, air conditioning, ventilation, equipment as well as accessories
• Perform Start up and Commissioning of ICE equipment
• Notice potential problems to prevent premature and unexpected breakdowns or callbacks.
• Perform service calls and other assignments as instructed and do so in a courteous manner.
• Analyze, diagnose and resolve customer problems.
• Handle customer concerns, questions, or problems in an effective manner.
• Fill-out all forms and paperwork in a neat, timely, complete, and accurate manner
• Provide training for contractors as well as end users
• Perform other duties as assigned.

Qualifications:
• Minimum of 5 years of related experience; extensive HVAC knowledge
• Minimum of a Grade 12 education, college or trade school diploma is preferred.
• Flexibility to work out of town service calls.
• Strong time management skills and organizational skills
• Superior communication, interpersonal, and customer service skills.
• Good mechanical aptitude
• Able to read wiring diagrams and troubleshoot problems with electrical, air conditioning equipment.
• Able to properly set up large gas fired burners without supervision.
• Able to repair A/C systems, repair leaks, recharge, etc.
• Able to operate all necessary tools and equipment to perform various service projects
• Must have a valid driver’s license.
• Availability to work on evening shift if required
• Clean drivers abstract and successfully complete a background check
• Overtime hours may be required

Benefits/Remuneration:
• After completion of three months:
 • Dental and Medical benefits through company’s group plan
 • Matching RRSP contribution up to 2%
 • Negotiable wages offered
 • Premium Rate for out town work and evening shift
 • We offer compressed work week 4 days a week/44 hours a week

Please send your most current resume to Human Resources or Apply Today

ICE Western is the only company in North America that manufactures and sells ICE products.

Beware of companies claiming to be affiliated with ICE that do not sell ICE manufactured products. ICE Western is not affiliated with ICE Northern Sales in Edmonton, Alberta.